Driver Terms & Conditions

1. Agreement to these terms

These driver terms and conditions ("Driver Terms") form the agreement between the driver ("Driver", "you", or "your") and Drink and Drive ("Drink and Drive", "we", "us", or "our") in relation to the Driver's registration with, acceptance of, and performance of trips through the Drink and Drive service.

By registering as a driver, submitting driver information, accepting a trip, commencing a trip, completing a trip, or continuing to accept trips after being provided with these Driver Terms, you acknowledge that you have read, understood, and agreed to be bound by these Driver Terms.

If you do not agree to these Driver Terms, you must not register as a driver or accept or perform trips through Drink and Drive.

Where applicable, electronic acceptance, electronic communication, trip acceptance, or other electronic records may be used to record and evidence your agreement to these Driver Terms and individual trip arrangements.

2. Your relationship with Drink and Drive

Drivers work with Drink and Drive on a trip-by-trip basis. Nothing in these Driver Terms creates an employment contract unless Drink and Drive has separately agreed to an employment relationship with you in writing.

You may generally accept or decline trips offered to you, subject to any separate agreement that may apply to your driver account.

Your acceptance of a trip creates obligations in relation to that particular trip, including the obligation to complete the trip safely, comply with these Driver Terms, account accurately for customer payments, and pay any amount due to Drink and Drive within the applicable payment period.

3. Eligibility and registration

To drive with us, you must:

• Be at least 21 years old and legally permitted to work or provide services in Sri Lanka.
• Hold a valid Sri Lankan driving licence for the vehicle classes you will drive and keep the licence valid at all times.
• Provide your National Identity Card, driving licence, recent photograph, bank/payment information, and any other documents reasonably required by Drink and Drive.
• Agree to reasonable background and police clearance checks and complete any screening or training reasonably required by Drink and Drive.
• Provide accurate, complete, and current information.
• Immediately inform Drink and Drive if any information relevant to your eligibility changes, including any suspension, cancellation, expiry, restriction, or other issue affecting your driving licence.
• Ensure that the bank account or payment details provided to Drink and Drive are accurate and belong to you or are otherwise lawfully authorized for receiving or making payments on your behalf.

4. Electronic communications and records

You agree that Drink and Drive may communicate with you electronically using the telephone number, WhatsApp account, email address, application, website, or other electronic contact details that you have provided.

You agree that electronic records relating to your driver account and trips may include registration information, trip acceptance records, trip completion records, customer fare information, commission calculations, payment requests, bank transfer confirmations, messages, notifications, and other relevant transaction records.

To the extent permitted by applicable Sri Lankan law, such electronic records may be retained and relied upon by Drink and Drive to establish the terms of a transaction, the performance of a trip, amounts payable, communications between the parties, and payment or non-payment.

You must promptly notify Drink and Drive if your telephone number, email address, WhatsApp account, or other communication details change.

5. Zero tolerance for alcohol and drugs

You must never consume alcohol, illegal drugs, or any substance that may impair your ability to drive safely before or during a trip.

You must comply with all applicable Sri Lankan laws relating to driving under the influence of alcohol, drugs, or other impairing substances.

Any breach of this requirement may result in immediate suspension or removal from the Drink and Drive service and may be reported to the appropriate authorities where required or appropriate under applicable law.

6. Conduct on every trip

• Arrive at the pickup location on time and inform Drink and Drive as soon as reasonably possible if you are delayed.
• Drive safely and comply with all applicable traffic laws and road rules of Sri Lanka.
• Treat customers, passengers, and their property with courtesy and respect.
• Take the most direct or customer-requested lawful route, subject to road conditions, safety, and lawful navigation requirements.
• Do not make unauthorized stops or detours.
• Do not use a handheld mobile phone while driving. Hands-free navigation may be used where lawful and safe.
• Do not smoke in a customer's vehicle.
• Do not consume alcohol or impairing substances during a trip.
• Dress appropriately and present yourself professionally.
• Do not request, demand, or collect charges from the customer that have not been authorized by Drink and Drive.
• Do not privately arrange a separate trip with a Drink and Drive customer in a manner intended to bypass Drink and Drive.

7. The customer's vehicle

Before starting a trip, you should check the customer's vehicle for reasonably visible damage, warning lights, and other obvious safety concerns.

Any significant existing damage, warning light, or safety concern that you notice should be reported to Drink and Drive and, where appropriate, to the customer before the vehicle is driven.

You must use the customer's vehicle only for the booked trip and must exercise reasonable care while driving it.

You may decline to drive a vehicle that you reasonably believe is unsafe, unlawful, or not roadworthy. You must inform Drink and Drive as soon as reasonably possible.

8. Safety and declining a trip

You may decline or end a trip if the customer's behaviour places you, the customer, or another person at serious risk, or if you are instructed to do something illegal or unsafe.

You must contact Drink and Drive as soon as it is safe to do so.

You must not abandon a customer in an unsafe location where the situation can reasonably be avoided.

Nothing in these Driver Terms requires you to perform an act that would be unlawful or unsafe.

9. Fares, 30% booking fee, and driver's share

Drink and Drive determines the customer fare for each trip according to its applicable rates, pricing information, promotions, or other fare communicated to the customer and/or driver.

Unless a different written or electronic arrangement is expressly communicated and accepted for a particular trip, the Driver acknowledges that Drink and Drive is entitled to a booking fee/service commission equal to thirty percent (30%) of the total customer fare for each completed trip.

The remaining seventy percent (70%) of the total customer fare is the Driver's share, subject to any lawful adjustment, refund, cancellation arrangement, or other amount expressly agreed for the relevant trip.

The 30% booking fee is a separate amount payable to Drink and Drive and is not a voluntary payment, tip, donation, or discretionary charge.

The Driver's obligation to account for and pay the 30% booking fee arises when the relevant trip is completed, unless a different payment arrangement has been expressly agreed in writing or electronically.

For example, where the total customer fare for a completed trip is LKR 10,000, the Drink and Drive booking fee is LKR 3,000 and the Driver's share is LKR 7,000, unless a different arrangement was expressly agreed for that trip.

10. Customer payments collected by the driver

Where the Driver collects the customer fare, whether in cash or through another payment method authorized by Drink and Drive, the Driver must accurately account for the entire amount collected.

Where the Driver collects the full customer fare, the Driver acknowledges that the 30% Drink and Drive booking fee is an amount due to Drink and Drive from the completed trip.

The Driver must not retain, conceal, withhold, misrepresent, transfer, or otherwise use the Drink and Drive booking fee for the Driver's own purposes.

A Driver may not withhold or delay the 30% booking fee because of an unrelated dispute, complaint, expense, claim, or disagreement with Drink and Drive unless Drink and Drive has expressly agreed to the withholding in writing or electronically.

If a customer fails to pay a fare, the Driver must report the non-payment to Drink and Drive immediately and provide accurate information regarding the amount actually received. The Driver must not falsely report a customer payment or fabricate payment evidence.

11. Payment deadline for Drink and Drive

For every completed trip for which the Driver is required to remit the Drink and Drive booking fee, the Driver must transfer the full amount due to the bank account or other payment method designated by Drink and Drive.

The payment must be completed no later than twelve (12) hours after completion of the relevant trip, unless Drink and Drive has expressly approved a different deadline in writing or electronically.

The Driver is responsible for allowing sufficient time for the transfer to be made and for providing correct payment information.

The Driver must not wait until the end of the 12-hour period if the Driver already has the funds necessary to make the payment.

Failure to make the required payment within the applicable 12-hour period constitutes a payment default and a breach of these Driver Terms.

The expiry of the 12-hour period does not cancel, reduce, waive, or extinguish the amount owed. The outstanding amount remains payable until fully settled.

12. Bank transfer and proof of payment

Drink and Drive may provide the Driver with a designated bank account or other authorized payment instructions for remitting the 30% booking fee.

The Driver must transfer the amount due to the account and payment method specified by Drink and Drive.

After making the transfer, the Driver must send a clear bank transfer receipt, transaction confirmation, bank slip, screenshot, photograph, or other payment evidence requested by Drink and Drive through the designated communication channel.

The payment evidence should clearly show, where available, the transaction date, transaction amount, reference or transaction number, and relevant bank/payment details.

Sending a screenshot, photograph, receipt, or other payment evidence does not by itself constitute payment. Payment is considered made when the relevant funds have actually been credited to the designated Drink and Drive account or otherwise received by Drink and Drive, subject to applicable banking processing times.

If the payment evidence is incomplete, unclear, altered, misleading, or inconsistent with the bank records, Drink and Drive may require additional evidence or verification.

The Driver must not submit a false, edited, fabricated, duplicated, or misleading payment receipt or transaction confirmation.

13. Outstanding amounts and payment disputes

Drink and Drive may maintain an account or transaction record showing completed trips, customer fares, the applicable 30% booking fee, payments received, and outstanding balances.

If Drink and Drive notifies the Driver that an amount remains outstanding, the Driver must promptly review the relevant trip and provide any genuine evidence of payment or an identified calculation error.

If the Driver disputes an amount, the Driver must provide the specific trip reference, amount disputed, reason for the dispute, and supporting evidence as soon as reasonably possible.

A genuine dispute regarding one trip does not automatically suspend the Driver's obligation to pay undisputed amounts relating to other completed trips.

Unless Drink and Drive agrees otherwise in writing or electronically, the Driver remains responsible for all undisputed amounts shown as outstanding.

Drink and Drive may correct genuine accounting or calculation errors where they are identified and supported by the relevant records.

14. Payment default and legal recovery

Failure to pay the Drink and Drive booking fee within the applicable payment deadline is a material breach of these Driver Terms.

If a Driver fails to pay an amount due, Drink and Drive may, to the extent permitted by applicable law, take one or more of the following actions:

• Send a payment reminder or formal demand for payment.
• Suspend the Driver's ability to accept new trips.
• Prevent the Driver from accepting further trips until outstanding amounts are settled or an alternative arrangement is agreed.
• Terminate or remove the Driver from the Drink and Drive service.
• Maintain the outstanding amount as a debt owed to Drink and Drive.
• Use available contractual, civil, debt-recovery, or court remedies to seek recovery of the outstanding amount.
• Seek interest, damages, and/or recoverable legal or collection costs where and to the extent permitted by applicable Sri Lankan law and determined by the relevant authority or court.

15. No waiver of outstanding amounts

If Drink and Drive does not immediately demand payment, temporarily allows a Driver to continue accepting trips, provides additional time to pay, or does not immediately exercise a right under these Driver Terms, that does not by itself mean that Drink and Drive has waived the relevant payment, right, or remedy.

Any waiver of an outstanding amount must be expressly confirmed by Drink and Drive in writing or electronically.

16. Accidents, damage, fines, and incidents

The Driver must report any accident, damage, traffic stop, traffic offence, fine, customer complaint, dispute, or other significant incident relating to a trip to Drink and Drive as soon as reasonably possible.

The Driver must comply with lawful instructions given by the police or other competent authorities.

The Driver is responsible for traffic fines and penalties arising from the Driver's own unlawful driving or conduct, subject to applicable law.

Where damage or loss is caused by the Driver's negligence, misconduct, unlawful conduct, or breach of these Driver Terms, Drink and Drive may take the matter into account in determining the Driver's continued access to the Service and may pursue any lawful remedy available to it.

Nothing in these Driver Terms makes the Driver responsible for loss or damage that the Driver did not cause or for which the Driver is not legally responsible.

17. Confidentiality and customer privacy

Customer names, telephone numbers, addresses, locations, payment information, trip details, and other personal information are confidential.

The Driver may use customer information only to perform the relevant trip and for legitimate Drink and Drive service purposes.

The Driver must not sell, share, publish, misuse, or disclose customer information to another person except where required by law or reasonably necessary to complete the trip safely.

The Driver must not privately contact customers for purposes unrelated to the authorized trip.

The Driver must not use customer information to bypass Drink and Drive or to arrange unauthorized private trips.

Customer property and belongings must be handled responsibly and returned to the customer or dealt with according to Drink and Drive's instructions.

18. Suspension and removal

Drink and Drive may suspend, restrict, or remove a Driver from the Service where reasonably considered necessary because of a breach of these Driver Terms, non-payment, customer safety concerns, repeated complaints, dishonesty, fraudulent payment evidence, misuse of customer information, unauthorized private arrangements, or conduct that materially harms the operation or reputation of Drink and Drive.

Suspension or removal from the Service does not cancel any outstanding amount owed to Drink and Drive.

A Driver may stop accepting future trips at any time, but remains responsible for obligations that arose from trips already accepted or completed.

19. Driver responsibility for account and payment information

The Driver is responsible for maintaining accurate information associated with the Driver account.

The Driver must not permit another person to use the Driver's account to accept or perform trips unless Drink and Drive has expressly authorized the arrangement.

The Driver must immediately report any suspected unauthorized access to the Driver account or any issue that may affect the accuracy or security of payment records.

20. Changes to these Driver Terms

Drink and Drive may update these Driver Terms from time to time. The current version will be published on this page with the applicable "Last updated" date.

Where a material change affects future trips or future obligations, Drink and Drive may communicate the updated terms to drivers through the available electronic communication channels.

Continuing to register, accept trips, or perform trips after receiving or being given reasonable access to updated Driver Terms may constitute acceptance of the updated terms, to the extent permitted by applicable law.

An updated version of these Driver Terms will not automatically alter a payment obligation that has already become due from a completed trip unless the Driver and Drink and Drive expressly agree otherwise.

21. Severability

If any provision of these Driver Terms is determined by a competent court or authority to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary where legally permissible, and the remaining provisions will continue to apply to the extent permitted by law.

22. Entire agreement and trip-specific arrangements

These Driver Terms, together with any written or electronic trip-specific arrangements, applicable fare information, payment instructions, and other terms expressly communicated by Drink and Drive, constitute the terms governing the Driver's relationship with Drink and Drive in relation to the Service.

If a specific trip has a separately agreed written or electronic payment arrangement, that arrangement will apply to that trip to the extent it expressly varies these Driver Terms.

23. Governing law and jurisdiction

These Driver Terms are governed by the laws of Sri Lanka.

Subject to any mandatory legal requirements concerning jurisdiction or dispute resolution, disputes arising from or relating to these Driver Terms or amounts owed to Drink and Drive may be brought before a competent court of Sri Lanka.

Nothing in these Driver Terms prevents either party from exercising any right or remedy that cannot lawfully be excluded or restricted by contract.

24. Contact and payment instructions

Questions regarding these Driver Terms, payment obligations, outstanding amounts, or payment instructions should be directed to Drink and Drive using the official contact details provided below or through another communication channel officially designated by Drink and Drive.

Drivers must use only the bank account or payment details officially provided by Drink and Drive for payment of booking fees.